Website Performance & Growth Strategist (CRO, UX & SEO)
Company: Pivot X USA
Location: West Palm Beach
Posted on: February 17, 2026
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Job Description:
Job Description Job Description About NEPA Wholesale Established
in 2009, NEPA Wholesale is a leading regional distributor of
consumer goods. We’re known for fast fulfillment, unbeatable
pricing, and a vast inventory that helps retailers grow.
Performance-Based Role | B2B E-Commerce | Regulated Industry We are
looking for a data-driven website performance strategist to
identify and fix issues that are slowing down customers, causing
confusion, and reducing sales. This is not a coding role. You will
analyze user behavior, find friction points, and provide clear
action plans for our developers to improve conversions, usability,
and search visibility while maintaining regulatory compliance. Key
Responsibilities Analyze customer drop-off points in registration,
checkout, and payment flows Simplify complex business account and
verification processes to improve completion rates Reduce cart
abandonment by improving clarity, speed, and usability Improve
confusing payment method selection and invoice timing explanations
Address checkout issues caused by out-of-stock products and poor
stock visibility Recommend solutions for delivery versus pick-up
selection during checkout Improve account management features, such
as license updates and document uploads Align system behavior with
customer expectations through clearer instructions and onsite
messaging Design or recommend automated notifications for order
cancellations, delays, and status updates Conduct keyword research
and improve site structure for organic search growth Identify
technical SEO issues and recommend performance improvements Provide
clear, step-by-step recommendations for developers to implement
Prioritize website improvements based on business impact and
conversion potential Ideal Candidate • Strong experience in
Conversion Rate Optimization (CRO) • Background in UX strategy for
e-commerce or B2B websites • Solid knowledge of SEO best practices
• Comfortable using analytics and behavior tracking tools • Able to
turn customer pain points into practical, structured solutions •
Experience in regulated or restricted industries is a plus
Compensation • Base salary performance-based commission • Salary
discussed during interview Work Location: West Palm Beach, FL
33407
Keywords: Pivot X USA, The Hammocks , Website Performance & Growth Strategist (CRO, UX & SEO), Sales , West Palm Beach, Florida
