Dispatcher
Company: MV Transportation
Location: West Palm Beach
Posted on: May 3, 2024
Job Description:
Overview: If you reside in California, please see our California
Applicant Privacy Policy for more information about our data
handling practices and your data rights: -
- Responsibilities: MV Transportation is seeking a -Dispatcher
-who works -to direct the day-to-day route operations and report to
the Dispatch Supervisors. This work is done in compliance with the
procedures defined by the client and in conformance with company
procedures. His/her duties involve daily communication and
interaction with drivers and clients. He/she must also organize and
conduct activities to assure safe, cost-effective, on-time
operating performance. Tracks and reports sign-in/sign-out times,
assures routes are timely, and communicates service issues to the
Dispatch Supervisors or Dispatch Managers as appropriate.--- - -Job
Responsibilities: -
- Takes client calls and communicates issues with drivers and
Dispatch Supervisors or Dispatch Managers as appropriate. -
- Monitors radio, telephones and on-road provision of service for
quality. -
- Responsible for influencing positive employee morale and
quality customer service. -
- Monitors and completes driver sign-in and sign-out daily.
-
- May assign trips to drivers to assure adequate disbursement of
trips between all assigned routes. -
- Monitors daily system performance. -
- Participates in analysis and review of operating performance.
-
- Notes closed and/or late starting of routes and communicates
same to Dispatch Supervisors and/or Dispatch Managers as
appropriate. -
- All other duties, as assigned. --- - Qualifications: Talent
-Requirements: -
- One -(1) -year previous Dispatcher experience preferred.---
-
- Two (2) -years of Customer Service experience is preferred.
-
- High School diploma or equivalent. -
- Experience with Trapeze software. - -
- Ability to handle multiple tasks simultaneously and maintain
composure under pressure in a fast pace environment. -
- Demonstrate a high customer service commitment. -
- Able to demonstrate professional phone manner. -
- Knowledge of the -service -area is a plus. -MV Transportation
is committed to a policy of Equal Employment Opportunity and will
not discriminate against an applicant or employee on the basis of
race, color, religion, creed, national origin or ancestry, sex,
physical or mental disability, veteran or military status, genetic
information or any other legally recognized protected basis under
federal, state or local laws, regulations or ordinances.--- The
information collected by this application is solely to determine
suitability for employment, verify identity and maintain employment
statistics on applicants.--- - -Where permissible under applicable
state and local law, applicants may be subject to a pre-employment
drug test and background check after receiving a conditional offer
of employment. - -#CB#appcast
Keywords: MV Transportation, The Hammocks , Dispatcher, Professions , West Palm Beach, Florida
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