Desktop Support Analyst
Company: Robert Half
Location: Deerfield Beach
Posted on: January 14, 2026
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Job Description:
Job Description Job Description We are looking for a skilled
Desktop Support Analyst to provide comprehensive technical support
to our team in Deerfield Beach, Florida. This role involves
diagnosing and resolving hardware and software issues while
ensuring smooth operations for end-users. As this is a long-term
contract position, you will play a critical role in maintaining
system efficiency and user satisfaction. Responsibilities: •
Provide technical assistance for the setup, configuration,
maintenance, and troubleshooting of computer systems, hardware, and
software. • Train employees on effective methods to diagnose and
resolve system-related issues. • Gather user feedback to refine and
enhance training materials and support processes. • Develop and
update training manuals to support staff in resolving common
technical challenges. • Analyze system reports to identify frequent
issues and recommend solutions. • Troubleshoot and resolve issues
related to Windows operating systems and Microsoft 365
applications. • Manage Active Directory accounts, including updates
and maintenance. • Perform desktop imaging and ensure hardware
setups meet organizational standards. • Conduct routine checks to
ensure workstations are optimized for performance. • Collaborate
with team members to address complex technical challenges
efficiently.• Proficiency in managing and troubleshooting PC
desktops and workstations. • Strong knowledge of Active Directory
and its functionalities. • Hands-on experience with desktop
hardware maintenance and upgrades. • Expertise in Microsoft Windows
10 operating systems. • Experience in desktop imaging processes and
tools. • Familiarity with Microsoft 365 applications and
troubleshooting. • Solid problem-solving skills and the ability to
work independently. • Excellent communication and training skills
to support end-users effectively.
Keywords: Robert Half, The Hammocks , Desktop Support Analyst, IT / Software / Systems , Deerfield Beach, Florida
