Luxury Hospitality General Manager - Nicabanos Cigar Lounge
Company: Nicabanos
Location: Miami Beach
Posted on: February 13, 2026
|
|
|
Job Description:
Job Description Job Description Role Description This is a
full-time on-site role for a General Manager at our cigar lounge in
Miami Beach, FL. The General Manager will oversee daily operations,
ensure excellent customer service, manage staff, optimize financial
performance, and maintain high standards of cleanliness and safety.
Responsibilities include staff training, beverage program,
inventory management, and resolving customer inquiries and
complaints. Qualifications – General Manager (Luxury Cigar Lounge)
Extensive Experience in Luxury Hospitality Management Minimum 5–7
years of progressive leadership experience in high-end hospitality
settings, such as cigar lounges, private clubs, luxury hotels, or
upscale restaurants. In-depth understanding of premium cigars,
including origins, blends, storage, and cutting/lighting etiquette.
A genuine passion for cigar culture is essential. Strong background
in managing sophisticated beverage programs, including fine
spirits, wine, and cocktail curation. Experience in pairing cigars
with beverages is highly preferred. Proven ability to recruit,
train, and lead a service-focused team. Capable of creating a
culture of professionalism, hospitality, and continuous
improvement. Exceptional interpersonal skills and a keen eye for
detail to ensure an elevated and personalized guest experience that
reflects a luxury environment. Skilled in budgeting, inventory
management, vendor relations, and achieving financial targets while
maintaining top-tier service and ambiance. Familiarity with U.S.
health, safety, and tobacco regulations. Ensures the lounge
operates within all legal and compliance frameworks. Experience
with launching or promoting upscale venues. Ability to build local
clientele through community involvement, private events, and
loyalty programs. Powered by JazzHR IGAVW8piO1
Keywords: Nicabanos, The Hammocks , Luxury Hospitality General Manager - Nicabanos Cigar Lounge, Hospitality & Tourism , Miami Beach, Florida
